Shanley Carlton

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Activity overview

Latest activity by Shanley Carlton
  • Shanley Carlton created a post,

    Let us know what you think! App Feedback

    This is a great place to give feedback around the app! Let us know what you think about the overall experience, and your ideas on how it could be better

  • Shanley Carlton created a post,

    June 7, 2021: What's New (Release Notes 1.11)

    Saganworks Release 1.11 This release includes new ways to share Sagans. Thank you to the development team for giving users the ability to share Sagans via web links! New Features: Share your Sagan...

  • Shanley Carlton created an article,

    Why aren't doors visible in my embedded Sagan?

    As of Saganworks version 1.0, embedded Sagans do not include any connected Sagans you may have connected in the editor. Embedded Sagan experiences are limited to one Sagan at a time, though multipl...

  • Shanley Carlton created a post,

    Mar 24, 2021: What's New (Release Notes 1.0)

    Version 1.0 is here. A huge performance update to the entire platform. Here’s a brief summary of the many improvements made to the app. Optimizations to content, loading, caching and performance: ...

  • Shanley Carlton created an article,

    Saganworks is down - what's happening?

    Very rarely will we schedule updates to our application that require suspending our services for a defined period of time, however when we do, we will inform you through the Saganworks Forum. If yo...

  • Shanley Carlton created a post,

    Services Down for Scheduled Update March 24 2021 2:00 PM EST

    In one of our largest software updates yet we'll be suspending web services for 90 min on March 24 2021 between the hours of 2:00 PM and 3:30 PM EST Mobile services may be suspended for up to 24 ho...

  • Shanley Carlton created an article,

    The full-screen feature isn't working for my embedded Sagan

    The resize or full-screen button for an embed can be found by your visitors in the bottom right of the embedded Sagan once loaded: If you're noticing that your Sagan isn't resizing when clicking t...

  • Shanley Carlton created an article,

    How can I make YouTube url's full-sized images?

    You can change how a YouTube url appears in a Sagan by saving the 'embed' url to your Sagan Drive, instead of the normal video url.   Here is a traditional YouTube url:

  • Shanley Carlton created an article,

    Why aren't my urls updating in my Sagan?

    Once a url is added via the Chrome Extension to your Sagan Drive, the cover image captured at that time will represent that url even after the website changes. If you'd like to update the url image...

  • Shanley Carlton created an article,

    My Chrome Extension is showing up blank

    Noticing that your Chrome Extension isn't populating? There is nothing in the url or name field? Try checking your cookie settings in Chrome. Go to chrome://settings/cookies and make sure the fo...